Shipping Policy

  Delivery Info  

Shipping Policy

 
   
🚚 Free Express Shipping on All Orders
   
We offer free shipping Australia-wide on every single order. No minimum spend required.
 
 

Delivery Times

 
       
  • Australia-wide: 10-15 business days
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  • Orders are processed within 1-2 business days of payment confirmation
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  • You will receive a tracking number by email once your order is dispatched
    •  
 

Order Tracking

 

Once your order is shipped, you will receive an email with your tracking number. You can use this to track your delivery in real time. If you have not received your tracking number within 3 business days, please contact us.

 

Shipping Carriers

 

We work with trusted international and domestic carriers to ensure your order arrives safely. Carrier selection depends on your location and stock availability.

 

Delays

 

While we do everything possible to ensure on-time delivery, delays can occasionally occur due to customs processing, public holidays, or carrier issues. If your order has not arrived within 20 business days, please contact us and we will investigate immediately.

 

Lost or Missing Orders

 

If your order is lost in transit, we will either resend a replacement or issue a full refund — whichever you prefer. Your satisfaction is our priority.

 

Contact Us

 

For shipping enquiries: support@feedsmartpro.com.au